What is your refund policy?

We will refund for a product if the wrong item was shipped.

If you have any issues with quality assurance and/or product satisfaction, please send us a message and we will work to find the best solution. If your product is within the expiration date, you may receive a replacement product or the equivalent value in locally-redeemable coupons on a circumstantial basis.

Please contact us through the help desk if you experience an issue and do not find the answers you are looking for in our FAQ.